Checking Questions

To order your first set of checks, contact us.

To reorder checks, you can log into online or mobile banking.  Go to the More Services page and select Reorder Checks.  If you do not have online banking, contact us.

Limits for point-of-sale and ATM transactions are set when you apply for your debit card to protect you if your card is ever stolen or compromised. You can view your current limits in the Card Controls section of online and mobile banking. To temporarily raise your limits, please contact us during business hours at 504.576.5800 (option 4).  We can either temporarily increase your limit for large purchases or permanently lower your limit at your request.  All changes to debit card limits are subject to approval.  

• United States: 888.297.3416
• International: 206.389.5200 (collect)