Learn how to navigate through all the features in our online banking platform and mobile banking app with our easy-to-follow instructions. You'll see the tags *new feature* or *enhanced* next to services that have been recently added or improved.
Getting Started
(mobile app only)
Most-Used Services
Preferences & Settings
*new feature*
*new feature* (mobile app only)
(mobile app only)
View Your Accounts & Transactions
Move Money (Transfers, Payments, Bill Pay, and Skip-A-Pay) *enhanced*
The abilities to transfer money, make loan and credit card payments, pay online bills, and Skip-A-Pay are all located under the Move Money menu.
Coming Soon
Bill Pay
The Bill Pay service is located on the Move Money screen.
Card Controls
(daily limits and connected accounts)
Statements
When your monthly statements are ready to be viewed, we will notify you by email.
Follow the instructions below or get started now: Register
On desktop, click the Online Banking Login button on RiverLand's website. Then, click Register.
On mobile, tap the More button at the bottom of your screen, then tap Register.
Verify your identity by filling out the form.
Account Number: enter your primary account number with no hyphens, dashes, or suffixes. You can find your account number on the Membership Cards either given or mailed to you after joining RiverLand.
Last 4 SSN: enter only the last 4 digits of your social security number.
Email Address: enter the primary email address on your account.
Birth Date: enter the primary member's date of birth
Check the box to accept the terms and conditions.
Click Verify.
Set Up Your Username & Password.
Username Requirements:
Must be 6 to 15 characters
Cannot begin with a number
Cannot contain special characters (only letters and numbers)
Password Requirements:
Must be 8 to 20 characters
Must have at least one letter
Must have at least one number
Special characters allowed: !#$%^&*()+{}[]|\;'?,
Click Setup. Then, you will be directed back to the Sign In page to start using Online Banking.
How To Download our Mobile App
To download our mobile app, go to your device's app store and search for RiverLand FCU.
Go to either riverlandfcu.org or to your RiverLand FCU Mobile App.
If you're on the website, click the Online Banking Login button.
On mobile, tap the Login button at the bottom of the screen to open the login screen.
Enter your username and password. Click Sign In.
If the device you're using is not recognized, you will be prompted to verify a security code. Follow the prompts on your screen.
How to Reset Password
Whether you're signing in on our website or mobile app, click Trouble Signing In?
On the next screen, select Forgot my password and click Continue.
Enter your username and account number, and click Submit.
You will be asked to verify a code. Select your mobile number or email address from the dropdown and click Send code.
Within a minute, you should receive a code via text. Enter the Verification Code and click Continue.
Enter your new password and confirm it. Then, click Continue.
Password Requirements:
Must be 8 to 20 characters
Must have at least one letter
Must have at least one number
Special characters allowed: !#$%^&*()+{}[]|\;'?,
You should receive a confirmation message and now be able to log in.
How to Reset Your Username
Whether you're signing in on our website or mobile app, click Trouble Signing In?
On the next screen, select Forgot my username and click Continue.
Enter your account number, the last 4 digits of your social security number, and your date of birth. Then, click Continue.
You will be asked to verify a code. Select your mobile number or email address from the dropdown and click Send code.
Within a minute, you should receive a code via text. Enter the Verification Code and click Continue.
Your username will be displayed on the screen if all your information is entered correctly. Click the Login button to continue.
How To Setup Face ID or Fingerprint Login
Sign in to the RiverLand FCU Mobile App.
Tap the profile circle at the top right corner.
From the menu, select Settings.
In Settings, select Mobile Features.
In Mobile Features, tap on the toggle next to Face ID (Fingerprint if using an Android).
How To Log Out
Click/tap on the circle with your initials at the top right corner of your screen.
From the menu, select Log Out.
How To Deposit Checks in the Mobile App
Sign in to the RiverLand FCU Mobile App.
Select Deposit (check icon) from the bottom menu options.
Tap the Take Photos button to start your deposit.
First, you will take a photo of the front of your check.
Next, you will take a photo of the back of the check. Make sure to endorse it in accordance with the instructions provided.
After your photos are uploaded, verify the amount is correct.
You can then add another check to deposit or select the Submit button.
Your check will be submitted to our Member Services department for review, and an email will be sent when it is accepted.
How To Setup Alerts
Sign in to Online Banking or the RiverLand FCU Mobile App.
Select the profile button at the top right.
Select Settings from the menu that pops up (or drops down on desktop).
Select Security.
On desktop, the Alerts screen will automatically open.
On mobile, select Manage Alerts.
The first screen shows the contact information that will be used for your alerts. Changes made to this page will not affect your account. They will only be used for alerts.
On a desktop, select the tab labeled My Alerts.
On mobile, click the toggle menu and select My Alerts from the dropdown.
To add a new alert, click the Add New Subscription button.
Select your preferred alert from a wide variety of options.
Choose your delivery method (you can select more than one).
Choose the accounts you want this alert applied to.
Add any limits or other information required for the alert and click Save.
How To Add Another Bank/CU for Transfers/Payments
For your security, transfers to and from other financial institutions are disabled for new members or for members with no recent activity. To enable transfers, contact us.
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Select Manage Destinations.
Select Add External Account.
Note: If you would like to transfer to another RiverLand member, you can set up their account on the Payments & Transfers screen. When you are selecting your "To Account," scroll all the way down and select Add New Member Destination.
To add a new account, we use Plaid. A new box will pop up to start your account verification. Click Continue.
If you have used Plaid before or would like to set up an account with them, enter your phone number. Otherwise, select Continue as guest.
If plaid is integrated with your other financial institution you will be able to find it in the search. When found, click your financial institution.
If your financial institution is recognized, you will be prompted to enter your login credentials. This is the username and password for your other bank or credit union.
If your financial institution cannot be found, you have the option to Link with account numbers by entering your other bank or credit union's routing and account number. This verification method will send small deposits to your other financial institution which will then need to be verified.
Once verified, your account will be listed in the dropdown selections when you make a payment or transfer.
How to Skip a Loan Payment
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Select Skip Paymentfrom the options.
Follow the prompts. If your loan cannot be selected, it may not be eligible for Skip-A-Pay at this time.
How To Enroll in the Round-Up Savings Program
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select the three dots (...) for More Services in the side menu.
On mobile, tap the arrow button to expand the bottom menu,
Then tap (...) for More Services.
Select Round-Up Savings.
Toggle on the button next to "Opt in to the transaction round up program."
Select your Checking Account (where the funds will be transferred from).
Select your Savings Account (where the funds will be transferred to).
Click Save.
Going forward, your debit card transactions on the selected checking account will be rounded up to the nearest dollar amount. The difference will be transferred to your selected savings account at the end of the business day.
How To Find Your Account Number for Direct Deposit
For direct deposit and transfers from other financial institutions, you'll need RiverLand's routing number (265082449) and your account MICR number. To find your MICR number, follow these instructions.
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select the three dots (...) for More Services in the side menu.
On mobile, tap the arrow button to expand the bottom menu,
Then tap (...) for More Services.
Select Routing and Account Numbers.
Your account numbers will be masked until toggle on Show all account numbers.
For direct deposit or transfers from other institutions, be sure to use the full Account MICR Number.
Alternatively, you can view your account number from the transaction page. To access this page, log into online banking, select the account you wish to view, and scroll all the way down. The MICR number will be viewable here as well.
If your account does not have a MICR number, call us at 504-576-5800 (option 3) for assistance.
How To Update/Change Your Username
This guide is for members who already know their username and would like to change it within online banking. To request your username when it's forgotten, go to the Getting Started guides and select "Request Your Username."
Sign in to Online Banking or the RiverLand FCU Mobile App.
Select the profile button at the top right.
Select Settings from the menu that pops up (or drops down on desktop).
Select Security.
Select Change Username.
Enter your New Username.
Once your new username meets the requirements, click the Save button.
How To Change Your Password
This guide is for members who already know their password and would like to change it within online banking. To reset your password when it's forgotten, go to the Getting Started guides and select "Reset your Password."
Sign in to Online Banking or the RiverLand FCU Mobile App.
Select the profile button at the top right.
Select Settings from the menu that pops up (or drops down on desktop).
Select Security.
Select Change Password.
Enter your current password, your new password, and then retype your new password to confirm it.
Once your new password meets the requirements, click the Save button.
How To Update/Change Your Email Address
Sign in to Online Banking or the RiverLand FCU Mobile App.
Select the profile button at the top right.
Select Settings from the menu that pops up (or drops down on desktop).
Select Personal Information.
Select the Edit (pencil icon) button next to your email to make changes.
When complete, select Submit or the check mark to save your changes.
How To Update/Change Your Phone Number
Sign in to Online Banking or the RiverLand FCU Mobile App.
Select the profile button at the top right.
Select Settings from the menu that pops up (or drops down on desktop).
Select Personal Information.
You can now either select the Edit (pencil icon) button next to the phone number you want to change or add a new phone number by selecting the plus (+) button. You may have up to 3 phone numbers on file, but only 1 of each type (Home, Cell, Work).
When complete, select the check mark next to your changed phone number or select Save Phone Number to add your new phone number.
How To Change Your Address
The ability to change your physical and mailing address in online banking is expected to be available in late 2024.
In the meantime, you may either log into online banking and send Member Services a message with your new address OR you can fill out the Address Change Form and fax or mail it to us.
How to Switch to Dark Mode
On mobile, tap the More button at the bottom of your screen, then tap Toggle Dark Mode.
To switch back, tap Toggle Light Mode.
On desktop, once logged in, click the crescent moon shape at the top right corner.
To switch back, click the sun icon at the top right corner.
How To Switch to Left-Hand Mode
On mobile, tap the More button at the bottom of your screen.
Then, tap Left-Hand Mode. The screen will shift where the most popular buttons are placed for easier navigation in the app.
You can also find this setting when you are logged in by tapping on your profile at the top right corner, selecting Mobile Features, then tapping the toggle next to Right-Hand Mode to switch it to Left-Hand Mode.
How To Set Up Quick Balance
Sign in to the RiverLand FCU Mobile App, and tap the profile button at the top right.
From the popup menu, select Settings.
In Settings, select Mobile Features.
In Mobile Features, select Quick Balance.
In Quick Balance, you can toggle on the options to view your balance without signing in. Note: Anyone with access to your phone will be able to view your balance if this is selected.
You can manage which accounts are viewable in Quick Balance by selecting Manage Accounts. Then toggle on each account you'd like to be viewable.
How to View Balances on Apple Watch
Sign in to the RiverLand FCU Mobile App.
Select the profile button at the top right.
From the popup menu, select Settings.
Select Mobile Features.
Select Quick Balance.
Make sure Quick Balance is enabled by toggling the button on.
Select Connect Watch to view your Quick Balance on your connected Apple Watch. This is only available from an iPhone.
How To View Balances
Sign in to Online Banking or the RiverLand FCU Mobile App.
As soon as you sign in, your account balances will be displayed on the screen. Scroll up/down to view multiple accounts.
Balance Definitions
Available Balance is the amount available for withdrawal or debit card purchases, depending on your account type. It does not include held or secured funds. Note: While Certificates show an available balance, making a withdrawal before its maturity will result in early withdrawal fees.
Current Balance is your settled account balance as of the previous business day. It does not include pending transactions.
Loan Balance is the amount owed on your loan. It does not include pending payments.
Available Credit is the amount available for purchases on your credit card or available for withdrawal on a line of credit.
How To View Transaction History
Sign in to Online Banking or the RiverLand FCU Mobile App
From your account list, select on the account that you would like to see the transaction history.
You will be able to view your pending and recent transactions.
To view more transactions or search for specific ones, scroll to the bottom and select See All Transactions.
How To Download and Print Transaction History
Sign in to Online Banking or the RiverLand FCU Mobile App
From your account list, click on the account that you would like to see the transaction history.
Scroll to the very bottom of the screen, and select See All Transactions.
Select the Download button.
To change the date range or other details of your download, select Update Filters.
Select the format for your download: PDF, CSV, TXT, or QFX. If you want to print your transactions, select PDF Document. When the PDF is saved, you can then print it.
To download transactions for all of your accounts at once for Quicken (QFX), you can either update the filters to include All Accounts, or you can go back to the main page where all accounts are listed and select the download button (down arrow icon) at the top of your screen next to the title My Accounts.
How To Search for a Transaction
Sign in to Online Banking or the RiverLand FCU Mobile App
On the main page, you can select the Search button (magnifying glass icon) that is located towards the top next to the text My Accounts. You can either search by terms, by amounts, or use filters.
To start your search within a specific account, click on the account to view the history.
Scroll to the very bottom of the screen, and select See All Transactions.
Start your search.
How to Add Tags, Notes, and Images to Transactions
Tags are predefined terms that represent different spending categories. They help you identify transactions in a search. Notes can be added for any reason, such as to help you add a better description to your transaction. Images, like a photo of a receipt, can also be added for your convenience.
Sign in to Online Banking or the RiverLand FCU Mobile App
From your account list, click on the account that you would like to see the transaction history.
Tap on the transaction where you want to add a note, tag, or image.
Tap the Edit (pencil icon) to add tags and notes.
Under the attachments section, open the dropdown to upload up to 3 images.
How To Rename Accounts
Sign in to Online Banking or the RiverLand FCU Mobile App
From your account list, click on the account that you would like to rename.
On the right side of the account details, select the edit (pencil icon) button.
Edit the name of your account and select the check mark to save your changes.
How To Find Your Certificate Rate & Maturity Date
Sign in to Online Banking or the RiverLand FCU Mobile App.
Click/tap on your account to view the account transaction page.
To find your rate, simply view the descriptions within your transaction details. Your "Annual Percentage Yield Earned" will be listed in the descriptions.
To find your maturity date, scroll to the bottom of the transaction page. There will be a section with information about your Certificate including the maturity date.
How To Transfer Between Your RiverLand Accounts
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Click the Payments & Transfers button.
Select your From Account (where the funds will be withdrawn). Your internal accounts are listed under "My Shares" and "My Loans."
Select your To Account (where the funds will be deposited).
If you would like to schedule your transfer for a future date, change the Frequency.
Enter the amount and add a memo if desired.
Click Continue, then click Submit.
How To Make a Standard Loan/Credit Card Payment
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Click the Payments & Transfers button.
Select your From Account (where the funds will be withdrawn). You can either choose to pay from an internal account under "My Shares" or another financial institution if you've added one under "My External Accounts."
Select the loan or credit card you are paying as the To Account. It will be listed under My Loans.
If you would like to schedule your transfer for a future date, change the Frequency.
Enter the amount and add a memo if desired.
Click Continue, then click Submit.
How To Make a Principal Loan Payment
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Click the Payments & Transfers button.
Select your From Account (where the funds will be withdrawn). You can either choose to pay from an internal account under "My Shares" or another financial institution if you've added one under "My External Accounts."
Select the loan or credit card you are paying as the To Account. It will be listed under My Loans.
Next, check the box labeled Principal Only. You should only make a principal payment if your standard payment has been met for the month. The principal payment will not advance your next due date.
If you would like to schedule your transfer for a future date, change the Frequency.
Enter the amount and add a memo if desired.
Click Continue, then click Submit.
How To Make a Variable Credit Card Payment
This feature is expected to be available in 2025. It will allow credit card holders to pay off their statement balance automatically each month.
Currently, you can schedule set amount payments to reoccur, but you cannot schedule payments for amounts that vary month-to-month like a credit card bill.
How To View a Loan Payoff Amount
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select the three dots (...) for More Services in the side menu.
On mobile, tap the arrow button to expand the bottom menu,
Then tap (...) for More Services.
Select Loan Payoff Amount.
Select the loan and enter the number of days until your planned payoff.
Select Calculate Payoff.
How To Edit/Delete a Scheduled Transfer/Payment
NOTE: Transfers cannot be deleted during certain processing periods which usually happen between 6-9 pm CST. If you cannot delete a transfer, first try editing and rescheduling it for the next day. Once rescheduled, you should be able to delete it. If you have any other problems editing transfers, please contact us at 504-576-5800 (option 4).
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
If you have scheduled loan payments, they will be listed here. To view scheduled transfers, click the Scheduled Transfers option.
Select the payment/transfer you would like to edit by clicking the three vertical dots next to it.
Select either Edit or Delete from the options that pop up.
Editing will give you the option to change the frequency, date, or amount. To change the accounts, you must delete the transfer/payment and recreate it.
When your changes are complete, click Confirm.
How To Add Another RiverLand Member for Transfers
To add a new member for future transfers, you must first transfer to them once and save their information.
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Click the Payments & Transfers button.
Select your From Account (where the funds will be withdrawn). You can either choose to pay from an internal account under "My Shares" or another financial institution if you've added one under "My External Accounts."
Select your To Account and scroll all the way down to click Add New Member Destination.
To save the account for future use, check the box next to Click to save your new destination.
Enter the member's account number, type, and their last name. The account number should not include hyphens or be a full MICR number. It should be their core membership account number.
Enter the rest of the information for the transfer, and click Continue, then Submit. If you chose to save the account, it will now be listed under your To Account options.
How To Request a Check Withdrawal
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Click the Request Check button.
Select the account to withdraw the funds from and enter the amount.
Click Continue, then Submit.
A check will be mailed to your address, so you can deposit it at another financial institution.
How To Add a New Biller
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Click the Pay Bills button.
To add a new payee, click the Pay button.
On a desktop, the button will be on the top right.
On mobile, the button will be at the bottom of the page.
Click the plus sign at the top right to Add a Biller.
A list of popular billers will appear. You can either select your biller from the list or use the search.
If you search for a biller and it is known, you can select it from the list and fill in your account information.
If the biller is unknown, a warning message will appear. You can choose to Add the biller manually.
Fill in your billing account information. This information should be copied from your most recent billing statement.
Again, if the biller is not recognized or the bill cannot be paid electronically, you will receive a warning before proceeding.
When you've finished entering all the information, your biller is ready for payment.
You can identify whether the payment will be sent by check or electronically by looking at the labels under the biller's name.
How To Pay a Bill
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Click the Bill Pay button.
Click the Pay button. Note: On a mobile device, the button is at the bottom of your screen.
Choose the biller you would like to pay and enter an amount.
Tap the arrow next to the amount to adjust the date, select the occurrences, and add a memo.
Click Pay and then Confirm.
How To Edit/Delete a Scheduled Bill Payment
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select Move Money from the main menu on the left side.
On mobile, select the Money icon from the bottom menu.
Click the Bill Pay button.
Select the scheduled payment you would like to edit or delete.
Select the Edit or Delete button. If you are unable to make changes, the payment is already being processed.
Click Confirm when changes have been made.
How To Identify a Check Payment vs. an Electronic Payment
You can identify whether your bills are being paid electronically or by mail in two ways.
Option 1: Look at the label under your biller's name. It will either say "Electronic" or "Check."
Option 2: When scheduling a payment, if the expected delivery date is more than 2 business days, the bill is being paid by check.
How to View Your Debit/Credit Cards
Sign in to Online Banking or the RiverLand FCU Mobile App.
On desktop, select Cards from the main menu on the left side.
On mobile, tap the up arrows at the bottom to expand the menu. Then, tap Cards.
Select the card you would like to view.
The next screen will have your card's daily limits and the associated accounts. If you're on a smaller screen, scroll down to view these details.
Requests to Increase/Decrease Limit
Limits for point-of-sale and ATM transactions are set when you apply for your debit card to protect you if your card is ever stolen or compromised.
To temporarily increase your limit for a large purchase or to permanently decrease your limits, please contact us during business hours at 504.576.5800 (option 4).
All changes to debit card limits are subject to approval.
How to Lock Your Debit/Credit Card
Sign in to Online Banking or the RiverLand FCU Mobile App.
On desktop, select Cards from the main menu on the left side.
On mobile, tap the up arrows at the bottom to expand the menu. Then, tap Cards.
Select the card you'd like to lock.
Select Lock Card.
Select Lock to confirm.
A red lock will appear on the card you've chosen. To unlock the card, follow the same instructions and select Unlock Card.
If you cannot find your card, use the Missing Card option to close your card permanently and order a new one.
How To Report a Missing (Lost/Stolen) Debit/Credit Card
Sign in to Online Banking or the RiverLand FCU Mobile App.
On desktop, select Cards from the main menu on the left side.
On mobile, tap the up arrows at the bottom to expand the menu. Then, tap Cards.
Select the card you'd like to report missing.
Select Missing Card.
Select Lost or Stolen from the reason drop-down menu.
Check the box next to Order Replacement Card if you would like a new card mailed to the address on file.
Click/tap Block Card.
How to Report a Damaged Debit/Credit Card
This option is to be used if your card is still in your possession. A card with the same number will be issued and your damaged card will remain usable until your new card is activated.
Sign in to Online Banking or the RiverLand FCU Mobile App.
On desktop, select Cards from the main menu on the left side.
On mobile, tap the up arrows at the bottom to expand the menu. Then, tap Cards.
Select the card that is damaged.
Select Damaged Card.
Type the word damaged in the box to confirm.
Click/tap Replace Card.
How to Notify Us of Travel Plans
To help prevent blocked transactions.
Sign in to Online Banking or the RiverLand FCU Mobile App.
On desktop, select Cards from the main menu on the left side.
On mobile, tap the up arrows at the bottom to expand the menu. Then, tap Cards.
Select any card you'll be using while you travel.
Select Travel.
If you have multiple cards, in the dropdown, select all the cards you will use on your trip.
Select whether you are traveling Domestic (within the United States) or International. Then, select the specific country/state. If you are traveling to multiple locations, you can send us a message through online banking to add more details.
Select your dates of travel, then click/tap Save.
How To Opt-In to eStatements
Sign in to Online Banking or the RiverLand FCU Mobile App.
On desktop, select Statements from the main menu on the left side.
On mobile, tap the up arrows at the bottom to expand the menu. Then, tap Statements.
Select Manage Preferences.
Click/tap the toggle button next to the account you would like to enable.
Accept the Terms and Conditions. Once accepted, you should see your "Delivery" method change to Emailed.
Note: Be sure to check that your email is correct. If you need to update your email you can do so by selecting Manage Email.
How to View eStatements & eDocuments
Sign in to Online Banking or the RiverLand FCU Mobile App.
On desktop, select Statements from the main menu on the left side.
On mobile, tap the up arrows at the bottom to expand the menu. Then, tap Statements.
Select an account to view statements and click View.
Your statement list will load. When you click on a specific statement, you will be able to view, print, or archive it.
How To Reorder Checks
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select the three dots (...) for More Services in the side menu.
On mobile, tap the arrow button to expand the bottom menu,
Then tap (...) for More Services.
Select Reorder Checks.
Select your checking account and click Continue. You will be redirected to Harland Clarke's website where you can reorder checks online.
Note: If this is your first time ordering checks, please call us at 504-576-5800 for assistance.
How to Request a Stop Payment on a Check
Sign in to Online Banking or the RiverLand FCU Mobile App.
On a desktop, select the three dots (...) for More Services in the side menu.
On mobile, tap the arrow button to expand the bottom menu,
Then tap (...) for More Services.
Select Stop Payments.
Here you can view your active stop payments and add new ones by selecting Add Check Stop Payment.
Note: There is a fee for this service.
How To Apply for a Loan Online
For your convenience, a link to our loan application is listed under More Services in Online Banking and the Mobile App.
But if you're ready to apply now, just click here!
Sign in to Online Banking or the RiverLand FCU Mobile App.
Select the Message button (envelope icon) at the top right of your screen.
Select New Message to start.
Once you've added a Subject and typed your message, click the Send button.
Our Member Service department will receive your message during business hours and reply as soon as possible. Currently, our app does not send push notifications, so check back during business hours for our response.
How To Find RiverLand FCU Locations
You can Find Locations now on our website, or follow these instructions when in online or mobile banking.
Sign in to Online Banking or the RiverLand FCU Mobile App.
Select the profile button at the top right.
Select Locations from the menu that pops up (or drops down on desktop).
Here you will be able to view a list of RiverLand offices. To view more locations where you have cash access, toggle the top button to filter your search for Shared Branches/ATMs.
How To Find Shared Branch and ATM Locations
You can Find Locations now on our website, or follow these instructions when in online or mobile banking.
Sign in to Online Banking or the RiverLand FCU Mobile App.
Select the profile button at the top right.
Select Locations from the menu that pops up (or drops down on desktop).
Here you will be able to view a list of RiverLand offices. To view more locations where you have cash access, toggle the top button to filter your search for Shared Branches/ATMs. The filters can be adjusted so the list shows locations near you.
